Introduction

Users can view, create and update Notifications from BlueWorx. The Notifications shown are determined as follows:

  • Work Order Notifications - Open Notifications that are associated with Work Orders on the device 
  • User Notifications  - Through an optional BlueWorx Admin setting, all open Notifications initiated by the current user - subject to having the associated Technical Object on the device. These are not subject to any other filters

Important Information

Due to performance and data volumes, all Open Notifications for all Technical Objects on the device are not transferred. Prior to Support Pack 11, if field personnel need to check for pre-existing Notifications then the recommended approach is to use the BlueWorx Report functionality. That allows you to retrieve not only current but also historic Notifications. See Maintain Online Reports. After Support Pack 11, and when connected, users can retrieve Notifications specifically for an Equipment or Functional Locating use the functionality explained here: Asset Timeline

Contents

Notification List

Notifications can be accessed from the My Notification menu panel or from individual Technical Objects (FL and EQ) records:

The following screen fields and controls are defined, where not documented they are considered self explanatory or are explained elsewhere:

Field/ ControlExplanation/ Use
Type to FilterFilter the displayed records using the text filter field.
Displayed where Linear Asset Management is enabled and shows selected LAM data (where it exists) for the Notification. This functionality was introduced in Service Pack 11.
Addn FieldThe example screen has an 'Addn Field' field being displayed, the source and label for this column is configured in BlueWorx administration. Generally its used where customers have maintained a unique identifier on assets and store the value in this field in SAP. For example you might elect to show the Inventory or Technical ID field values.
Map buttonTo navigate to the Map (where enabled and configured).
Filter buttonTo view and apply filters. See section below for further information.
Notification buttonCreate new Notification.

To access favorites and history. Details on this functionality is provided in Favorites and History.


Filter and Sorting

You can filter the display using a larger variety of criteria and save these filters for later use. 

The following screen fields and controls are defined, where not documented they are considered self explanatory or are explained elsewhere:

Field/ ControlExplanation/ Use
Apply buttonSelect to apply maintained filter values. You can also select and apply Sort options.
Clear FiltersSelect to clear the filters from the records displayed.

Notes on Filter functionality:

  • The Type to Filter search function, from the main screen, works over the top of the filters
  • To provide a optimum search experience the values displayed are from those available in the list. That means some master data values may not be available at all times
  • This specific functionality is available as of SP8. Prior that that other Sort and Filter options existed

Saved Filters

Having created a filter that you may want to reapply regularly, you can save this in the My Filters section. 

The following screen fields and controls are defined, where not documented they are considered self explanatory or are explained elsewhere:

Fields and Functions

The following is information on selected fields. Note that the fields displayed and their screen location changes to accommodate the screen size of the device being used.

Field/ ControlExplanation/ Use
Search in listType to search saved filters.

To save as a new filter values press this button. A dialog box will then be presented:

To apply a filter press the tick button.

To update a filter press the Save button.

To delete a filter press the Delete button.