BlueWorx Support Site - Data and Privacy Policy

Last updated: 27 July 2022

Accenture operates as the BlueWorx Support Site (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of data which may include personal information we receive from users of the Site.

User Entered Data

Users of the Site, be they customers, partners, or those with general inquiries (and in each case anyone acting on behalf of these persons), have the ability to post data to the Site in various ways such as Support Tickets and Forum posts and in various mediums such as text, images and files (collectively known as "Data").

Your Organizational Data and Security Policies

It is up to each user of the Site to know, understand and correctly apply their own organization's data and security policies when posting Data to the Site. For example: you should not post Data containing personal, restricted, or confidential data, or other data that may be restricted from being shared within your organization's policies and applicable laws. 

Please do not share any sensitive Data within this site. We do not seek to collect any such Data, nor is it required for you to make use of this Site. We cannot take responsibility for any such Data provided.

Personal Information

We use the Data you provide to us (which may include personal information) to provide product information and support, and for improving the Site. By using the Site, you agree to the collection and use of information in accordance with this Policy. Such agreement also covers the use of the Site by any person acting on your behalf (including your consent to them on providing Data on your behalf),

Personal Information Collection and Use

While using our Site, you can elect to create a user account where we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information provided by you may include but is not limited to your name, company, email address and phone number.

Log Data

Like many websites, we collect information that your browser sends whenever you visit our Site. Such data may include information such as but not limited to: the pages of our Site that you visit; the date and time of your visit; the time spent on those pages.


We may use your personal information to contact you with emails, newsletters, marketing, or promotional materials. You may opt-out of such communication using the contact method below.


Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Support Site Security, Data Location and Liability

The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While the hosting provider of this site, Freshdesk reports favorably on their security standards, we cannot guarantee the security of the Site and it's Data. As such Accenture New Zealand Limited accepts no responsibility for the safe custody of Data users elect to maintain and post to the Site. 

Changes to this Policy

This Policy is effective as of the Last updated date above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Policy at any time and you should check this Policy periodically. Your continued use of the Site after we post any modifications to the Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.

Contact Us

If you have any questions about this Policy, please contact us.