Introduction

The Order Page provides information about the Order and access to all the tabs.

Business and SAP Context

SAP provides a great level of detailed information for Work Orders, directly on the screen and via menu functions. BlueWorx displays those elements considered most important for work execution. In several cases BlueWorx simplifies the data being displayed and adds BlueWorx specific information - like Inspections and spatial data.

Order Header and General Functions

At the header of the page the Order type and Priority are displayed along with the Work Order Number and most recent Order Status. These elements remain the same regardless of the tab selected. 

The following header/ footer screen fields and controls are defined, where not documented they are considered self explanatory or are explained elsewhere:

Field/ ControlExplanation/ Use
Status button

Initiate Order changes using this button and note that when users are connected Status updates will occur in real time, if they are not connected then they will go into the BlueWorx Outbox for user initiated syncing:


The status values are fully configurable and can be used to update the Order and Operational User Status on processing in SAP and or update a BlueWorx status specific to that user. Users can see a full history, when connected, of the Order and Operation status updates of other users, including when they first received the Order to their device.

To Save changes to the Order use the Save button. 

  • If the Order has been Parked then this action will save changes and leave the Order in a Parked status
  • If the Order is not Parked then this will save for update in SAP on next sync

You can Park a new Order before first Sync with SAP. To Park an Order select this button from the Create Field Order page Save drop down list:

Having Parked an Order it will remain as Parked on regular Saves until it is releases using the Order Detail page Save drop down list:

Note that releasing a Parked Order will automatically release an associated Parked Notification. Additional information on Parking Orders is available here: Parking Notifications and Orders Explained

Add Time button

For details on the Add Time screen see Work Order - Add Time

Multiple options are available from the right hand button hamburger menu:

  • Enter Readings - Go to list of Measurement Points for Order 
  • View Equipment Detail - Go to Equipment Detail where maintained for Order
  • Add Text - Add Long Text to Order
  • Reports -  Go to list of Reports for Order
  • SAP Order Display - Subject to BlueWorx and SAP technical configuration and security, launch the SAP Web GUI transaction for Orders (IW33). This function only works on the Browser view
  • Order Status History - This function is only available when a connection to SAP is available. It shows the Order and Operations status updates for all users and can be searched on:
  •  Confirmation History - This option is available as of SP5 and needs to be activated in the BlueWorx Administration > Settings