Application Upgrade - Potential Outages

During the second week of Aug 21 we are upgrading Neptune Software and BlueWorx versions in our demonstration system (accessible from the Apple and Google Play app stores - see https://blueworx.freshdesk.com/support/solutions/articles/19000099543. This may result in outages and the requirement to upgrade your demo application to the latest iOS or Android application versions (once available on the respective app stores). 

We are also using this opportunity to freshen up some of the demonstration data to take advantage of some of the new and improved functionality delivered in the later releases.

Hi Matt,

The minimum Neptune release for SP10 is Neptune Planet 8 UXP 6.0.18 with 6.0.19 recommended. 

Note that after the release of SP10, Neptune have subsequent release minor version 6.9.20 and major version 21.6. And while historically we haven't faced any major issues with their new releases, we have yet to apply and test these. So as of right now, 6.0.19 would be our recommended version.

Hi Matt,

Where did you find 6.0.28 reference as I'd like to correct it? (this page shows 6.0.19 https://blueworx.freshdesk.com/a/solutions/articles/19000002893 as does the the release notes for SP10 https://blueworx.freshdesk.com/support/discussions/topics/19000030899).

In terms of 6.0.19 release, you can ask Neptune for access to other releases through a Neptune support ticket.