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Crew Component

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Crew Component (8)

Information about how to use the optional Crew component of BlueWorx

Syncing with SAP

Modified on Tue, 10 Aug, 2021 at 10:45 AM
Crew Page and Overview Tab

Modified on Thu, 8 Dec, 2022 at 2:58 PM
Work Tab

Modified on Thu, 8 Dec, 2022 at 2:58 PM
Crew Gantt Chart

Modified on Fri, 11 Nov, 2022 at 4:05 PM
Calendar Tab

Modified on Fri, 11 Nov, 2022 at 3:57 PM
Crew Tab

Modified on Fri, 11 Nov, 2022 at 3:57 PM
Work Order Editing

Modified on Fri, 11 Nov, 2022 at 3:57 PM
Enter Crew Time

Modified on Tue, 27 Apr, 2021 at 8:14 AM

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Name Host Duration Description

_x_w blueworx.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m blueworx.freshdesk.com Session Contains the state of the shard.

_helpkit_session blueworx.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session blueworx.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials blueworx.freshdesk.com 2 months Used for user authentication.

wf_order blueworx.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type blueworx.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

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